Shipping Equipment and Materials to SLAC (see below for shipments from SLAC including international export requirements)

The following contact information should be included on all shipments to SLAC:

Spokesperson's Name, Proposal #, Facility & Beam Line
SLAC National Accelerator Lab
2575 Sand Hill Rd., MS ##
Menlo Park, CA 94025

If a contact number is required on carrier documentation, please use the phone number for SLAC Shipping Manager Sandra Pickrom (650-926-4247), Kelly Ramsey (650-926-8663), SSRL Duty Operator (650-926-4040) or FACET contact.

Express packages are delivered to the SLAC Receiving Department at 10:00 AM Monday - Friday (excluding holidays), and subsequently delivered to the user facility. SLAC does not assume any liability for your equipment or materials. COD packages cannot be accepted. Due to a lack of storage space, we request that your equipment and/or materials not be sent more than one week before needed for set up for your scheduled experiment. Users also have option of having their package held for their pick up at FedEx/UPS.

To expedite your equipment shipments to SLAC's user facilities, contact the LCLS Area Manager or Yolanda Casas (650-926-3869), SSRL Duty Operator (650-926-4040) or FACET contact with the name of your carrier, the day you ship out your equipment or materials, and the way/air bill number. If your shipment requires special handling (e.g. refrigeration), please alert user facility staff in advance.

To facilitate a time sensitive delivery or after regular business hours delivery, contact SLAC Security. The package may be accepted at SLAC's main gate and the requester will be notified to pick up the item (bring your SLAC ID to pick up the item).

For information on shipping items to/from SSRL, see SSRL User Shipments.  Users shipping dewars for use on SSRL macromolecular crystallography beam lines should use the Shipping Dewars to SSRL Form on the SMB User Shipments page.

For information on shipping items to/from LCLS, see LCLS User Shipments.

Several carriers provide shipping services to/from SLAC, including Federal Express, Airborne Express, UPS and several trucking companies. Users are expected to assume full responsibility for the accuracy and cost of these shipments.  Acceptable methods of payment include:

  • User Institution Carrier Account
  • SLAC User Financial Account. We encourage each user group to establish a User Financial Account to use for the purchase of supplies to support user experiments. User financial accounts may also be used when sending samples/equipment back to user institutions.

Hazardous Materials Shipments

Users should consult with a materials specialist at their home institution for instructions regarding the proper shipping and handling of hazardous materials. Supply an MSDS for all hazardous materials in shipment. All hazardous materials, including radioactive materials, shipped to or from SLAC must be packaged and handled according to U.S. Department of Transportation regulations, or IATA dangerous good regulations (as applicable) if being shipped from overseas. Shipments that fail to comply with these federally mandated regulations will be returned to the user's home institution unopened. See SSRL's Safety webpage for information and forms regarding transportation and handling of radioactive samples.

Getting Shipments through U.S. Customs

International shipments can involve duty or taxes on items shipped. We encourage users to retain a copy of their carnet and ensure that all shipping documents are accurate and consistent. For international shipments or freight forwarding, users are encouraged to work with TIGERS (USA) GLOBAL LOGISTICS and to prepare a carnet.

Phone (BUSN):  510-784-8920   Fax: 510-784-6905   
Contacts: Nancy Yuen
or Debra Maloney, Import Manager 510-784-8920 X 2616
Website: (on line forms)

Shipping Equipment and Materials from SLAC

SSRL User Shipments of Macromolecular Crystallography Dewars:  Follow the steps for Shipping Dewars outlined on the SMB Beamlines page (SSRL Contact Risa Benwell, 650-926-6283)
User Shipping Arrangements for Non-SSRL Macromolecular Crystallography Beam Lines: To arrange to have your equipment returned to your home institution. Please complete one of the following forms for shipping materials back to your home institution:

User Shipments Outside of the US (International Export Requirements)

At the end of your experiment, if you plan to ship samples, equipment or other scientific items from SLAC back to your international institution or to another location outside of the US, complete a Power of Attorney form for the Individual  or Group that is responsible for and will receive the shipment. Once the Power of Attorney has been signed, it will remain in effect until revoked by user or SLAC. We recommend that user groups (Spokesperson/PI), designate a representative (lead contact) who will coordinate your shipment. All exports must be approved by Stanford. Delays in providing this information will delay your shipment.

For each item that users will ship to or from SLAC, it is essential that complete and detailed descriptions (including the manufacturer and url for product details when applicable) as well as the actual values of each item be included -- and be consistent -- on all shipping documents. Please retain a copy of the carnet and provide a copy of this or other shipping documents (e.g., shipping manifest, pro-forma invoice, etc.) to the SLAC representative assisting you.

By providing this information, you are certifying your concurrence with these Terms and Conditions:

  • The user certifies that information resulting from use of SLAC User Facilities will not be used to support, directly or indirectly, the design, development, production, stockpiling or use of a nuclear explosive device, chemical or biological weapons, or missiles;
  • The user understands that SLAC will only return materials, samples and other items used in the conduct of SLAC User research - individuals will be responsible for the return of all other items;
  • The user assumes responsibility for the handling and use of any proprietary export controlled items or technical data brought to or generated at SLAC while those items or technical data are on SLAC premises;
  • The user understands that SLAC is only serving as the international user's agent in the return of research materials to a location outside of the US and that return shipment is a "routed export transaction" for the purposes of the Export Administration Regulations (EAR). Under a routed export transaction, the exporter (SLAC) obtains a written authorization from the "foreign principal party in interest" (the international user) usually in the form of a Power of Attorney (Individual /Group) whereby the international user assumes responsibility for determining (with the help of SLAC/Stanford) licensing requirements and obtaining an export license if necessary.

For more information or assistance with user exports, LCLS users should contact Yolanda Casas. SSRL macromolecular crystallography and biological small angle scattering users should contact Lisa Dunn; other SSRL xray/vuv users should contact Cathy Knotts.

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