What mechanisms are available to provide feedback to the facilities?
We welcome and encourage user feedback. Users can provide feedback by contacting their User Administrator or SLAC Beam Line Point of Contact. Additionally, SSRL and LCLS users are asked to complete the end-of-run survey after each scheduled experiment, log in to the user portal to review scheduled experiments and submit a survey . User feedback helps us to continue to improve our service and to meet DOE reporting requirements.
Also contact the Safety Officer, management or users organizations to discuss questions or provide feedback or suggestions.